WhyGenesis Cloud

Accelerating innovation

We build products for your most performance-intensive workloads, offer exceptional customer service, and provide value for your most demanding business needs.

Cutting-Edge Accelerated Computing more affordable and secure at enterprise scale.

Core values

Our core values revolve around excellent customer satisfaction, uncompromising product design, team collaboration, and environmental sustainability.

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We put our customers first and continuously improve our products and services to meet our customer's needs for security, reliability, and quality.

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We invest in cutting-edge technologies that bring the highest performance at the best value to our customers.

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We empower our team with transparency and equality so that every individual has a sense of shared ownership.

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We have an environmental commitment to use renewable energy in our data centers and preserve our planet for future generations.

Infrastructure

Using the latest world class hardware, our data-centers class infrastructure is optimized to provide users immediate cost savings, flexibility and efficiency. With our fully software-defined cloud platform, quickly automate workloads with our easy-to-use dashboard or try our RESTful API.

Infrastructure

Enterprise Intel and AMD servers

Our servers are built with the latest Intel and AMD CPUs to reduce your performance bottlenecks.

High-end network fabric

Our infrastructure is connected to a high speed network fabric to give your applications the network speed they need.

Data center SSDs

Every instance uses our SSD storage cluster. Our cluster is configured for high availability and all data is encrypted at rest to provide maximum security and reliability.

Secure

Located in Tier III data centers with stringent physical and internal security measures, our physical and virtual infrastructure is managed using security best practices.

Customer
commitment

We don't just offer the latest hardware at great prices, we also realize that this doesn't mean anything without the right support to our customers.

Service and Support

For our elite partners, we put service and support front and center.

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We understand how important an uninterrupted service is to our customer operations and therefore guarantee a 99% uptime in our contracts.

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From the first contact we provide our customers with access to dedicated solutions architects, who can understand your needs and requirements and can advise on the most appropriate and optimized solution for you.

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Once our customers agree to work with us we provide direct technical and service support through a dedicated Slack channel which includes our solutions architects and engineers.

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Depending on the commitment each customer is assigned 2 direct support contacts with their telephone numbers and emails at the time the service commences. These will provide coverage during the customer business hours.

Marketing partnership offering

Co-marketing and mutual references complement our customer commitment.

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We have a long time experience working with Start- and Scale-Up businesses and believe that exploiting co-marketing opportunities is of immense benefit to our partners and customers.

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Our marketing experts can consult on and co-devise a multi-channel co-marketing plan with our customers incorporating events, social media and websites.

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All co-marketing activities will encapsulate the appropriate target audience for our customers and partners.

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The co-marketing plan will not be limited to the beginning of the customer / partner relationship, but will extend to the entire contract period.

Performance powered by nature

Our commitment to sustainability is twofold:

to provide accelerated cloud computing solutions that reduce cost and increase efficiencies in a secure enterprise-grade data center facility powered exclusively from renewable resources (e.g. hydroelectric and geothermal).

System operations at our data centers result in no greenhouse gas emissions to the environment. Located in Tier III designated data center sites, we also enjoy the added benefit of more stringent physical and internal security measures.

Genesis CloudSigrg, CC BY-SA 4.0, via Wikimedia Commons

From Europe,
to the World

Genesis Cloud is committed to protecting the privacy and security of all of our clients and users. Additionally, with our headquarters located in Munich, Germany, we are required to maintain compliance with the EU General Data Protection Regulation (GDPR) for the protection of data rights of EU citizens.

All of our internal processes are inherently compliant with data privacy regulations and any industry-specific regulations that may apply.

Genesis location

Genesis Cloud GmbH
Neuhauser Str. 17
80331 Munich
Germany

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